Privacy Policy

Privacy Policy

Mayhaps Project  ·  mayhapsproject.com

Mayhaps Project (“Mayhaps”, “we”, “us”) values the trust you place in us when you shop at mayhapsproject.com. This policy explains what information we collect, how we use it, and how we protect your privacy.

1. Information We Collect

When you place an order or contact us, we may collect:

  • Full name and contact details (email address, phone number)
  • Shipping and billing address
  • Payment information (processed securely via payment gateway — we do not store card data)
  • Order history
  • Browsing data and cookies when you visit our website
  • Communication content when you message or email us

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate about orders, delivery, and customer support
  • Send updates on new arrivals and promotions (only if you subscribe to our newsletter)
  • Improve the shopping experience on our website
  • Comply with legal obligations

3. Cookies

Our website uses cookies to remember your cart, analyse site traffic, and improve performance. You may disable cookies in your browser settings; however, some website features may not function as intended.

4. Sharing of Information

We do not sell or share your personal information with third parties for commercial purposes. We only share information with:

  • Shipping and logistics partners (only information necessary for delivery)
  • Payment gateway providers (to process transactions securely)
  • Government authorities when required by law

5. Data Security

We implement appropriate security measures to protect your information, including SSL encryption across our website. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our services and meet legal obligations — generally no longer than 3 years from your last transaction.

7. Your Rights

Under Vietnamese personal data protection law (Decree 13/2023/ND-CP), you have the right to:

  • Access and view the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (where permitted by law)
  • Withdraw consent for marketing communications at any time

To exercise any of the above rights, please contact us via email or through the Contact Us page on our website.

8. External Links

Our website may contain links to external platforms (e.g., Instagram). We are not responsible for the privacy practices of those third-party sites.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy, please reach out: